Return Policy

At Ramro Parts, we strive to ensure your complete satisfaction with every purchase. If you’re not entirely happy with your order, we’re here to help!

Items must be returned within 30 days of the delivery date.
Parts must be unused, uninstalled, and in their original packaging with all included components and accessories.
Custom or special-order parts are non-returnable, unless defective or damaged upon arrival.
Any product returned without prior authorization may not be eligible for a refund.

Request a Return Authorization (RA)
- Contact our customer support team at ramropart@gmail.com to initiate a return.
- Provide your order number, the item(s) you wish to return, and the reason for the return.
Prepare Your Return
- Safely package the item(s) to prevent damage during transit.
- Include a copy of your original receipt and the RA number in the package.
Ship Your Return
- Ship the item(s) to the address provided by our support team.
- You are responsible for the return shipping costs, except in cases of defective or incorrect items.

Once we receive and inspect your return, we will process your refund within 7-10 business days.
Refunds will be issued to the original payment method used at checkout.
Shipping fees are non-refundable, except for defective or incorrect items.

We do not process direct exchanges. To exchange an item, please return the original item and place a new order.

If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the damage and your order details. We will provide a replacement or a full refund, including shipping costs.

If you have any questions or need assistance, please reach out to our customer support team:

Thank you for choosing Ramro Parts!