Ramro Parts - Privacy Policy

Effective Date: Feb 2024

At Ramro Parts, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use the Ramro Parts application ("App").

1. Information We Collect

• User Information: When you register on the App, we collect information such as your name, email address, contact number, and location.

• Seller Information: Sellers provide information about their business, including business name, contact details, and tax identification.

• Delivery Partner Information: Delivery Partners submit information such as business name, contact details, and delivery vehicle details.

• Transaction Information: We collect information related to transactions, including payment details and order history.

• Device Information: We may collect device information such as IP address, device type, and operating system for analytics and security purposes.

2. How We Use Your Information

• User Experience: We use collected information to enhance your experience on the App, personalize content, and provide relevant recommendations.

• Transactions: Information is used to process orders, payments, and facilitate communication between Users, Sellers, and Delivery Partners.

• Customer Support: We use your information to respond to inquiries, provide customer support, and address technical issues.

• Security: Collected data helps us monitor and secure the App, detect and prevent fraudulent activities, and enforce our Terms and Conditions.

3. Information Sharing

• Third-Party Services: We may share your information with third-party services, such as payment processors and delivery partners, to fulfill transactions.

• Legal Compliance: We may disclose information to comply with legal obligations, respond to legal requests, or protect our rights and interests.

4. Data Retention

• We retain your personal information for as long as necessary to provide services and fulfill transactions, or as required by applicable laws.

5. Security Measures

• We implement security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Your Choices

• You have the option to update or delete your account information. However, some data may be retained for legal or business purposes.

7. Children's Privacy

• The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to Privacy Policy

• We reserve the right to update this Privacy Policy. Changes will be communicated through the App or other means.

9. Contact Us

• For any questions, concerns, or requests related to your privacy, please contact us at [Insert Contact Information].

By using the Ramro Parts application, you consent to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using the App.